At iamakram.com, we aim to ensure customer satisfaction with our services. However, we recognize that there may be circumstances where refunds are requested.
Eligibility for Refund
Refunds may be issued under the following conditions:
- The service was not delivered as per the agreed terms.
- There was a technical issue or service malfunction caused by us.
- The request is made within 3 days of service delivery.
Refunds are not available for:
- Services that have already been delivered in full.
- Delays caused by client-side issues, such as failure to provide necessary information or delays in approvals.
Refund Process
To request a refund:
- Contact our support team via email at info@iamakram.com with your order details.
- Explain the issue and provide any relevant documentation.
- Our team will review your request within 7 business days.
If approved, refunds will be processed to your original payment method within 14 business days. If a refund is denied, we will explain the reason and offer potential solutions, such as redoing the service or providing credits.
Changes to Refund Policy
We may update this refund policy periodically. Please review it when ordering services to ensure you understand our terms.
Contact
If you have any questions about this Refund Policy, You can contact us:
- By email: info@iamakram.com
- By visiting this page on our website: https://iamakram.com/contact/